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Alloy_0807
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Posted
30 June 2008

CRM/telephony integration software

Supplier
Alloy Computer Products (Australia) Pty Ltd
Online
http://www.alloy.com.au/snom_flexor.htm

Snom Flexor Software offers a completely new way to integrate internal or hosted IP telephone systems with popular business applications such as Microsoft Outlook, Salesforce.com, Microsoft Dynamics CRM and NetSuite CRM+.

Flexor works directly from the user's PC to any Snom 3 series IP phone, and is compatible with SIP compliant hosted or premise-based IP-PBX systems. It delivers click-to-dial, contact pop-up screens, on-screen telephony call control, call reporting and journaling to these popular business applications.

Snom Flexor gives staff the tools to manage all customer-related tasks within a company’s preferred business application. Access ongoing productivity benefits, improve customer service response times and increase revenue.

No additional servers are required. Installation is straightforward — download Flexor from the web onto the desktop and let it identify the Snom handset for immediate unified comms support within the company’s CRM application.

Snom Flexor evaluation trial software is available — fully featured, 14-day time limited.

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