Sennheiser Communications, a supplier of premium headset solutions, has announced that its portfolio of wired and wireless headsets is compliant with communication solutions from Avaya, a global leader in enterprise communications systems, software and services.
The headset portfolio helps businesses improve efficiency and create a comfortable working environment. The portfolios of wired SH and CC line as well as the wireless DW Series are compliance-tested by Avaya for compatibility with Avaya desk phone 1600 and 9600 series as well as the Avaya one-X Communicator and Avaya one-X Agent soft phone client.
“With the participation in the Avaya DevConnect Program as a Gold member, we are committed to providing better products and marketing strategies to boost sales of professional headsets within the rapidly growing UC segment,” said Lars Riis Rasmussen, Strategic Alliance Manager for Sennheiser Communications. “Teaming with Avaya, we know we can provide advantages for all of our mutual customers. On top of that, our mutual customers also benefit from Sennheiser Communications leadership in sound quality, comfort and safety in combination with Avaya’s innovative communication solutions.”
One of the companies benefiting from the interoperability of Sennheiser Communications and Avaya solutions is DTKS, Deutsche Telekom Kundenservice (Deutsche Telecom Customer Service), which has just chosen the Sennheiser CC 550 headset for its, around, 14,000 service centre employees. Gero Niemeyer, Head of Customer Service and Telemarketing at DTKS, said: “The headset is the key working tool for our employees. For the selection of models, safety, voice clarity and wearing comfort were the most important criteria. The Sennheiser solution has really convinced us on all parameters.”