Internode has announced an offering for business customers to achieve benefits of hosted VoIP telephony.
VoIP is widely used by both residential customers and enterprise organisations for access to low-cost, high-quality phone calls and simple computer integration.
Using Internode’s national network and VMware technology, customers can engage a Mitel business partner - such as Tie Networks - to gain cloud-based VoIP.
The service offers access to vMCD (Virtual Mitel Communications Director), a hosted IP PABX application that manages unified communications. Controlled by a web-based management tool, vMCD offers standard PABX functions such as hold, transfer, park, paging and hunt, plus enhanced features that include hot-desking, multiparty conferencing and voice to email.
The solution supports Virtual Mitel Border Gateway, which provides an ‘in-office’ experience for out-of-office users, via Teleworker. It is suitable for businesses that need to support home-based employees or employees who need access to the corporate phone system while on the move.
The service also supports Virtual Mitel Applications Suite, which incorporates Mitel’s UC Advanced, Audio & Web Conferencing and Nupoint Messaging. This suite of tools allows enhanced unified communications and messaging, videoconferencing, collaboration, secure corporate chat, real-time presence information, calendar integration and entry-level contact centre functionality.