VoIP/IP technology

Article (4)
  • The agenda behind VoIP
    The truth is that VoIP technology is really as simple as putting another IP-based application - voice and voice-related services in this case - onto the network. And it does provide cost savings as it enables a method of doing away with the legacy voice network by digitising voice into data so that it can ride on the existing data network. Grant Howe, country manager, ANZ for 3Com, poses the question: so what’s not to love about VoIP? He explains that VoIP’s cost and complexity is really in the licensing.
  • Every cloud has a silver lining
    Instead of succumbing to all the gloom and doom emanating from the global financial crisis, which by some rather alarmist reports will see 100,000 Australian small and medium businesses (SMBs) go down the gurgler, why not look for the opportunities, suggests D-Link’s Maurice Famularo.
  • It’s time to prepare for IPv6
    If your business relies at all on the internet, then you'd better get up to speed on IPv6 - if you don't, your customers won’t be able to reach you. Andrew Collins takes a look at what IPv6 means for business, how much time is left before the transition and what businesses need to do to prepare.
  • Is your network VoIP ready?
    Enterprises and equipment vendors are learning the value of a complete readiness assessment before deploying voice over internet protocol (VoIP) across an organisation. The assessments are a critical step to a successful VoIP deployment, but many enterprises do not perform an assessment because of cost or because, after performing a baseline on network utilisation, they assume that their network has enough bandwidth to accommodate the voice traffic. Fluke Networks’ Wayne Allen* reports on the importance of assessment and the consequences of not assessing the network correctly.
White Paper (2)
Feature (3)
Product (39)
  • Yeastar MyPBX range
    The Yeastar MyPBX range includes the SOHO model with BRI, PRI, GSM options well as SIP trunks with unified messaging included.
  • Captivate Global VoIP-compatible on-hold systems
    Captivate Global has developed VoIP-compatible on-hold systems for effective audio promotions with a mix including news, weather and sport.
  • Yealink VP-2009P IP video phone
    The Yealink VP-2009P IP video phone, for next-generation personal IP multimedia communication, utilises the TI DaVinci chipset and offers a 7″ 800 x 480 pixel TFT-LCD touch screen and a 2 Mb adjustable CMOS sensor camera.
  • IP Video Compatibility Zone interactive website
    The Bosch Security Systems interactive website details the IP video devices, firmware versions and features supported by a variety of software offerings from Bosch and other suppliers. The IP Video Compatibility Zone provides users with the information they need to design surveillance systems using CCTV products that integrate seamlessly.
  • Dialogic Integrated Media Gateway 1010 (Any to Any)
    Currently, many businesses still face the challenge of losing their phone number when they migrate over to VoIP. With DialogicR Integrated Media Gateway 1010 (Any to Any), a VoIP provider is able to connect to telcos' SS7 networks and offer a number portability feature.
  • Allied Telesis iMAP 9810 (IP/ethernet aggregation and IP access platform
    Allied Telesis has introduced the iMAP 9810 (Intelligent Multiservice Access Platform) IP/ethernet aggregation and IP access platform. It incorporates high-capacity switching and wire-speed line card interfaces with optical aggregation and transport capabilities for fibre-to-the-home/premise/node (FTTx) services and advanced triple-play (voice, video, data) applications.
  • IP outdoor cameras
    Axis Communications’ product range now includes several features that make the installation and use of IP cameras in outdoor environments more cost efficient and reliable.
  • VoIP-based PABX
    The Matrix Eternity GE PABX is a modular design that enables users to integrate VoIP, GSM, BRI and a PRI interface while at the same time reducing communication costs by 50%, it is claimed.
  • IP camera
    The NWD-455 FlexiDome IP is a 1/3-inch CCD network camera, designed to ensure the highest possible image quality at all times.
  • Weatherproof VoIP telephones
    GAI-Tronics VoIP telephones offer direct connection to LAN or WAN via RJ45 connector.
  • Video over IP phone
    The E20 video VoIP phone is intended to replace the standard office phone in enterprises.
  • Pure IP communication solution
    Aria Technologies has launched the iPECS-50 Pure IP communication solution.
  • Enterprise IP phone with HD voice
    Alloy has released the SIP-T28P enterprise IP phone. Powered by the TI Titan chipset, the feature-rich SIP-T28P offers a range of features.
  • VoIP paging amplifier for SIP-enabled paging
    The CyberData SIP-enabled VoIP paging amplifier provides an easy method for implementing an IP-based paging system for either new or legacy installations.
  • Network assessment for VoIP
    The NetIQ VoIP Readiness Assessment is a service to help organisations prepare networks for VoIP deployments and lessen the possibility of service downtime and expensive upgrades.
  • Call centre VoIP
    The IPscape call centre solution is a virtual hosted contact centre that is delivered via the internet with VoIP telephony. The solution can be accessed and administered through a web browser.
  • IP PBX
    The BCM (Business Communications Manager) 450 is an IP PBX designed to allow businesses with up to 300 users migrate their legacy networks to IP technologies, without discarding their existing equipment.
  • VoIP phone with colour TFT display
    Snom, a manufacturer of enterprise VoIP phones, has released the first model in its ‘8 Series’ — the Snom-820.
  • SIP-enabled IP DECT office telephone system
    The Snom M3 is an IP DECT VoIP telephone system that provides an efficient and easy-to-use system for staff who are mobile around the office.
  • SIP-enabled VoIP paging speaker
    CyberData paging speakers use VoIP and existing ethernet network infrastructure to provide flexible and cost-effective zoned paging system solutions.
  • VoIP IP-PBX
    Epygi Technologies’ QuadroM32x is a second-generation PBX platform designed for organisations needing to support high extension and SIP trunk densities. The appliance supports up to 192 extensions and up to 60 concurrent calls.
  • VoIP IP-PBX appliance
    The CS410 VoIP appliance provides a feature-rich system for any small office telephone system. It is easily deployed, requires minimal ongoing management and offers advanced unified communications functionality including direct integration with Microsoft Exchange Server.
  • CRM/telephony integration software
    Snom Flexor Software offers a completely new way to integrate internal or hosted IP telephone systems with popular business applications such as Microsoft Outlook, Salesforce.com, Microsoft Dynamics CRM and NetSuite CRM+.
  • Ethernet infrastructure
    The Provider Backbone Bridging — Traffic Engineering (PBB-TE) solution from Extreme Networks is now generally available.
  • Aggregated network
    BlitzOnNet is an aggregated network platform. It encompasses VoIP and voice technologies, geographic number ranges and data transmission across technologies such as ADSL, ADSL2+, ethernet, frame relay, ATM and satellite.
  • VoIP diagnostics
    NetIQ Vivinet Diagnostics VoIP life cycle management solution set is designed to proactively diagnose potential threats to call quality and troubleshoot VoIP applications.
  • Epygi QuadroM E1 VoIP gateways
    Epygi QuadroM E1 Gateways provide high-performance SIP and H323 to E1 ISDN connectivity for carrier and enterprise applications, and combine the cost-reducing benefits of IP technology with traditional PSTN.
  • IP PABX system
    Now available in Australia, trixbox Pro is an affordable, highly functional and scalable, software-based IP PABX system.
  • Wireless VoIP handset
    NetComm has released its V24W Wi-Fi VoIP handset, allowing for VoIP calls to be made wirelessly. The phone allows for calls to be made over multiple clients including Yahoo, MSN and Skype, and also allows the user to surf the internet with a web browser. It is portable, so users can use it in an office that has wireless set up or in a hotspot at an airport, hotel or café to make VoIP calls, and uses the 802.11g protocol for a theoretical maximum speed of 54 Mbps.
  • Triple play analysis - IPTV, VoD, VoIP, DATA
    Agilent's J6900A triple play analyser is based on the successful Agilent DNA (distributed network analyser) platform and is the latest addition to the company's solutions for triple play analysis. It provides accurate measurements of VoIP, IPTV and VoD quality of experience as well as channel zapping analysis.
  • VoIP network
    The Freshtel V2 Voicedot network, a telco-grade VoIP network, will deliver enhanced scalability, reliability and security.
  • Managed IP telephony
    Brennan IT has launched a range of managed IP telephony solutions. For a monthly subscription, businesses can upgrade their telecommunications infrastructure to a fully hosted or managed IP telephony solution using best-of-breed Cisco and Nortel hardware. Businesses can choose from three fully managed and maintained telephony options, which can be upgraded as the business grows and expands to different locations. These include Cisco Call Manager (centralised solution), Cisco Call Manager Express (decentralised solution) and Nortel Business Communications Manager (hybrid, decentralised solution).
  • Software-based IP telephony
    The trixbox Pro is an IP phone system specifically designed for SMBs that is scalable from five to 500 branch extensions.
  • Weatherproof VoIP phone
    Gai-Tronics weatherproof VoIP telephones offer direct connection to LAN or WAN via RJ45 connector, including power-over-ethernet (PoE) as standard. The VoIP phones offer additional features including real-time reporting via Syslog, configuration by web browser, configuration file or command line interface (CLI). The range includes weather and vandal-resistant enclosures, keypad and handset options.
  • VoIP routers
    Linksys has launched two routers as part of its Linksys One general release, the SVR200 and SVR3500.
  • VoIP adapters
    The latest IP remote family of products by Omnitronics has been released with improved capabilities and functions. They are designed to provide VoIP extensions for analog radio equipment.
  • VoIP telephony software
    The SoftBX® server software runs on the low-cost Windows® XP-Pro/SP2 operating system delivering carrier grade performance at a business application price. The new SoftBX® version 4 applications are available across the spectrum from the 'carrier to the desktop'.
  • VoIP server
    VVS is a Linux-driven PC server that incorporates a business-grade SIP translator, SIP server and a powerful conference bridge.
  • VoIP gateways
    NetComm has introduced a range of 4- and 8-port VoIP gateways called the SmartVoice series. Any SME or branch office can upgrade its current phone system and add VoIP. The SmartVoice range has units with alarm FXS, all FXO and a mix of FXS and FXO ports.
News (14)
  • Integ appointments
    Integ Communications has announced the expansion of its Contact Centre Solutions Group (CCSG) management team with two new hires. Paul Goode has been appointed to the position of Practice Manager and Lee Cole is new Project Manager.
  • VoIP causes numbering rethink this year
    The Australian Communications and Media Authority is proposing to change numbering rules to improve flexibility in the numbering plan to recognise some of the realities of newer services, such as VoIP services.
  • Enterprise telephony thrives in Asia–Pac, thanks to IP push
    The enterprise telephony market continues to see sustained growth in the Asia–Pacific region, thanks to the high uptake of IP-based telephony systems.
  • IP and VoIP adoption held back by reservations
    Australian businesses are increasingly looking to all-IP networks and internet-based VoIP services. But certain misgivings are limiting adoption of both.
  • Residential VoIP sees upswing
    Residential VoIP has seen upswing in interest in Australia over the last 6–12 months, according to IDC.
  • New work practices demand new infrastructure, report says
    Existing communications infrastructure is not adequate to support new collaborative work practices and the “extended enterprise”, a new study has found.
  • Skype launches unlimited plans
    Skype Ltd has announced new 'unlimited' international subscription plans for its Skype VoIP software.
  • Comms Alliance issues VoIP and IP QoS guidelines
    Australia's Communications Alliance has released several industry guidelines to help VoIP and IP network operators meet quality of service (QoS) performance objectives.
  • Indecision about VoIP due to lack of understanding
    Small medium-sized enterprises (SMEs) would migrate to Voice over Internet Protocol (VoIP) if they were better informed of the benefits, according to a national survey of the telecommunications usage behaviour of 5000 SMEs.
  • Free VoIP assessment for SMBs
    NEC is offering small and medium businesses (SMBs) a free IP telephony readiness assessment which will inform businesses of the state of their network infrastructure and its ability to support a converged IPT environment.
  • VoIP adoption low despite high awareness
    Adoption of VoIP services is low among Australian businesses and consumers, despite high levels of awareness and interest, according to recent research from the Australian Communications and Media Authority (ACMA).
  • ShoreTel prices initial public offering
    Enterprise IP telephony provider ShoreTel has announced the pricing of its initial public offering of shares of its common stock.
  • Skype tops 500 million downloads
    Skype’s software has been downloaded more than 500 million times by users around the world, extending its mark as one of the most popular free downloads of all time.
  • Integ enters hosted VoIP fray
    The Australian managed IP telephony market has broadened today with the launch of Integ’s new Telephony as a Service product.
Case Study (25)
  • Radio network tunes in to unified comms
    Commercial radio network ARN (Australian Radio Network) has completed a company-wide telephony and networking rollout.
  • Communicating with customers on their terms, with IP telephony
    IT solutions provider CompNow has replaced its traditional phone system with a VoIP platform, allowing the company to integrate its telephony into its data network and providing the company with more sophisticated call management.
  • Recruitment and training provider cuts call costs by 40%
    Recruitment, education and training provider Angus Knight deployed IP telephony to cut call costs, ease administration and more quickly roll out voice connectivity to new sites.
  • Cellarmasters deploys new contact centre with IP telephony
    Cellarmasters, Australia’s largest direct wine retailer, will deploy the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center (CIC) at its new contact centre in Surry Hills in inner Sydney.
  • Hosted IP/PABX cuts down costs
    Point Project Management (PPM) provides project management services to clients in both the public and private sectors. With 23 employees operating across its three Australian offices and the relocation of its headquarters, PPM required a phone system that could support the company’s fast-paced growth.
  • Gold Coast HR company finds virtual PABX is the right connection
    HR company deploys virtual PABX and makes cost savings of up to 50%.
  • IP phone unified communications benefits foreshore authority
    The waterfront from Darling Harbour to The Rocks, one of Australia’s iconic tourist centres, is managed by the Sydney Harbour Foreshore Authority (SHFA). Voice communications, both internally among the Authority’s four locations, and externally with business contacts and tourists all over the world, is critical to the SHFA’s operations.
  • The MCG goes digital
    As part of a major security system overhaul, the iconic Melbourne Cricket Ground (MCG) is in the process of installing over 300 indoor and outdoor IP network cameras. The installation by Integrators Australia includes an upgrade to the existing security software and closed circuit television (CCTV) management system and is expected to be complete over the next few years.
  • Honda turns the corner with IP comms
    In 2009, Honda Australia Motorcycles and Power Equipment (MPE ) turned to Dimension Data to provide cost-effective monitoring of its mission-critical IP telephony network and ensure the system is always running and revenue is protected.
  • City Automobiles drives business gains with VoIP
    City Automobiles has watched customer call volumes increase and its business grow following the implementation of a next-generation Alcatel-Lucent OmniPCX Office telephony system. The VoIP solution ensures customer calls reach the automotive group’s sales and service staff first time and has reduced its call and line rental costs.
  • Network upgrade strengthens voice quality for VoIP service provider
    As the leading Indonesian VoIP service provider, with an estimated market share of 60% in 2009, Gaharu Telecom Indonesia brings retail and wholesale VoIP to both consumers and corporate customers and also meets the demanding standards required for international carrier connections. Its Hallophone brand is known for its premium voice quality and customer service and in Indonesia customers ask for a Hallophone when they want to purchase a prepaid VoIP calling card.
  • Sophisticated UM service for major Indonesian mobile operator
    Since 1987, Trans Komunikasi Datanet (TKD) has been developing sophisticated telecommunications solutions for the Indonesian market based on world-class hardware and software and its own innovative technology. One of its earliest successes was with a voicemail application. “We saw the many excellent technologies developed by companies such as Dialogic,” explains TKD’s Director Eng Tjong, “and we decided to build on these and our own wide experience to extend our voicemail expertise into a unified messaging solution.”
  • Researchers share lab findings faster
    Researchers at one of Australia’s leading health research facilities are sharing important findings with colleagues around the world faster, following the installation of a new Cisco IP telephony system by Comscentre.
  • Pure IP comms provides functional infrastructure
    Point to Point Technology (PTP) was established in Melbourne and is a distributor for a wide range of mobile communications accessories and after-market products. Within a relatively short time, the company established a Sydney sales office and expanded into New Zealand. Furthermore, PTP was moving into the lucrative US market, with further international representation planned in the medium term.
  • RMH transforms communications systems
    The Royal Melbourne Hospital (RMH) is Melbourne’s oldest hospital, treating hundreds of thousands of patients each year. It was recognised as Australia’s busiest public hospital in the Commonwealth Government’s The State of Our Public Hospitals Report 2008 and, during that year alone, fielded a massive two million telephone calls. Given the reliance on its phone system, it needed to replace its ageing PABX, which was becoming ineffective and increasingly expensive to support.
  • Arrow Energy builds converged network
    Arrow Energy, an Australian integrated energy company with access to more than 80,000 square kilometres of coal seam gas acreage close to Queensland’s three key markets - Brisbane, Townsville and Gladstone - has aggressive plans to achieve year-on-year growth of 100% for the next few years.
  • IP telephony for tank manufacturer
    Action Tank Industries, a manufacturer of water tanks, has deployed a new telephone system.
  • Salvos adopt on-demand IP telephony
    With a mission that spreads across every facet of social welfare, The Salvation Army Australia Eastern Territory (The Salvation Army AUE) has more than 350 diverse sites across New South Wales, ACT and Queensland.
  • Shoalhaven deploys IP telephony
    The Shoalhaven City Council in New South Wales has selected an Interactive Intelligence solution as its unified communications platform following a competitive tender process administered by PABX Advisory Services Pty Ltd for the GCT-T5 Tender.
  • Printer company embraces local VoIP system
    After a thorough evaluation of the various VoIP products on the market, including those from the well-known multinational hardware and software vendors, Japanese office machine manufacturer/distributor Kyocera-Mita Australia has chosen CloudWare’s SoftBX Windows telephony software for its nationwide VoIP platform rollout.
  • Medical Research Institute goes for growth with new IP telephony system
    The Prince of Wales Medical Research Institute (POWMRI) has selected a new IP communications system that will result in significant cost savings and offer a host of unified communications (UC) features for the rapidly expanding Institute.
  • Upgrade path leads to VoIP
    When insolvency specialist Ferrier Hodgson relocated to offices in central Sydney, a refresh of its ageing PBX system to voice over IP seemed like the right call
  • Telephony takes network home
    Celebrating 110 years of operation in 2006, Ebsworth & Ebsworth (E&E) has grown into one of Australia's leading commercial law firms with offices in Sydney, Melbourne and Brisbane
  • Communications streamlined at council
    Cairns City Council was created in 1995 from the amalgamation of the existing Cairns City and Mulgrave Shire Councils
  • College updates telephony
    Stephen O'Shea, De La Salle College's business manager, project managed the upgrade from the existing Exicom GSX telephone system, which had become unreliable and, in the six months prior to the upgrade, required two resets
© 2012 Westwick-Farrow Pty Ltd. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this website constitutes acceptance of our Terms and Conditions and Privacy Policy.

WFonline: Vital and informative media
Get your FREE membership today - CLICK HERE  |  Log-in