Remote access :: Topics

Top 5 reasons to replace your remote support tool
Even if you have a remote support tool, the changing demands of employees and customers may necessitate a change. End users are much more distributed, more mobile and rely on an array of personal and corporate-issued client devices to access applications and data. This puts more pressure on the helpdesk to improve its responsiveness both on and off the corporate LAN. Now may be the time to re-evaluate your remote support to add new capabilities, increase efficiency and consolidate support tools.

SonicWALL E-Class SRA EX9000 remote access appliance
The SonicWall E-Class SRA EX9000 running on the Aventail 10.6 architecture enables IT in large enterprises to provide remote network access for a range of mobile devices running Windows and Windows Mobile, Apple Mac OS and iOS, Google Android and Linux.
Opengear ACM5004-G console server
Opengear’s ACM5004-G 3G console server can be used for server, power and device management and full environmental and network monitoring with in-band and out-of-band capabilities.
Kaseya IT Toolkit
Kaseya’s IT Toolkit is an easy-to-use set of IT tools for instant remote access and troubleshooting.
Allied Telesis AT-2973SX and AT-2973T virtualisation NICs
Allied Telesis has launched the AT-2973SX and AT-2973T virtualisation network interface cards (NICs), the company’s first product for servers running virtual machines.
Secure encrypted console manager with built-in reboot switch and modem
The RSM-8R4-CE Console Management Switch is suitable for Remote Network Management.
Virtual branch network system
Aruba Networks has introduced its Virtual Branch Network (VBN) solution, which it claims transparently and securely connects remote users with enterprise applications and resources, simplifying the management of branch offices, clinics, home offices and teleworkers while lowering networking costs.
Remote support monitoring
HEAT Plus Mobile enables field-based technicians to access and update critical service management information through a BlackBerry smartphone.
Serial console management switch with event monitoring
TSM Series console servers provide secure remote access to RS232 console ports on servers, routers, switches, firewalls and other network elements.
Expanded range of network-based remote reboot switches
Servers, routers and other electronic equipment sometimes 'lock up' and often require a service call just to perform a simple reboot operation. The IPS Series and MPC Series Internet Power Switches give you the ability to perform this function remotely from any location.
Web access control
GFI WebMonitor 4 for ISA Server Version 4.0 provides administrators with control over corporate web usage and what employees are downloading from the internet. The program offers secure browsing for employees by protecting them against viruses, spyware and fraudulent websites.
Remote access
The SwitchView SC 200 KVM switch allows users, such as security analysts, to safely access data stored on multiple computers, each operating at different levels of classification, while switching from just one keyboard, monitor and mouse, saving time and reducing complexity.
Network analysis
Peakflow SP 4.0 combines pervasive, network-wide visibility with deep application insight and analysis of critical network traffic, services and applications.
Remote device access
The Dominion KSX II is an integrated remote management appliance that provides always-available direct access - through secure out-of-band connectivity - to IT equipment typically found in the equipment rooms of branch offices and other remote locations.
Remote site monitor
The Acutec Messenger is a universal event-driven satellite communication system that transmits alarm notifications and a limited amount of data from remote sites.
Network access control
Unified Access Control 2.1 from Juniper aims to help reduce the cost and complexity of securing access to networks and applications.
Thin computers
Wyse Technology has announced the Wyse V class L-family of thin computers with advanced display capabilities.

SMBs favour remote working but struggle with the technology
Research from analyst firm IDC reveals that more than 60% of Australian SMBs allow staff to work from home. However, many don't believe they are making the most of the mobility solutions available to them.
CDMA shutdown set for April 28
Australia's CDMA mobile network will cease operations on 28 April — less than two weeks from today.
Telecommuting — good for business
Telecommuting does more good than harm to businesses, according to a group of psychologists that examined 20 years’ worth of studies on flexible work arrangements.
NICTA develops network analysis tools
New technology from Australian ICT research centre NICTA aims to minimise telecommunications carriers’ spend on identifying problems in their core network that disrupt traffic.
Australian Defence Force launches RFID-tagged shipments to Middle East
The Australian Defence Force has launched the first RFID-tagged shipments from Australia into the Middle East that can be automatically tracked by interoperable RFID networks.
Remote diabetes care system launched
An Australian telephone system designed to educate, monitor and coach patients with type 2 diabetes is currently being readied for testing.
Free telephone hearing test
Hearing services provider Australian Hearing has launched a free telephone hearing test, which is thought to be the most advanced in the world.

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