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Love or money?
With IT underpinning so many parts of a business, a CIO carries many responsibilities. Yet the importance of the role is often unrecognised by the board, and the business itself. So what gets a CIO out of bed in the morning? Merri Mack talks to Diane Fernley-Jones, CIO at Leighton Contractors, about the rewards of being a CIO.
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Thriving on diversity
Voice&Data found that nib health fund’s Chief Operating and Technology Officer, Melanie Kneale, thrives on the diversity of her role which covers human resources as well as technology. The dual roles are a good combination as Kneale has the ability to get things done because the key levers of HR and IT fall into the same area of operations and everything related to execution reports to her so the goals are aligned.
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C-level executives are not into social networking
There is definitely a case for C-level executives to lead from the top and get involved with social networking sites.
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How government IT departments can survive the transition
According to a new report released by John Kost, managing vice-president and government sector analyst for Gartner, IT issues often get little attention until several months into a new government, if then
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3Com to go private
The history of one of the oldest network vendors, 3Com, is full of twists and turns and the latest iteration has culminated in the announcement late last month of its acquisition by Bain Capital Partners
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C-level ownership key to business intelligence projects' success
When business intelligence software projects fail, IT is often blamed. But the failure can usually be traced to lack of leadership not technology. And we mean CIO or CEO level or similar, when we talk about the C-level
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Employee management
HCM Workforce Management Business edition is a web-based employee management solution intended for businesses with between 1000 and 5000 employees.
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Customer relationship management
SalesLogix version 7.2 enables an organisation to connect their staff and partners to the customer information they need regardless of how they access it.
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Online meeting, collaboration and training solution
Citrix® GoToMeeting® makes it easier for you and your colleagues to collaborate and present information online to anyone, anywhere in the world. Benefits include lower travel costs, increased revenues and higher productivity.
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Limit remote working to preserve employee sanity
A new survey has found that Australian employees use remote working technologies while on holidays and in their own time. Companies should limit the use of these tools in order to preserve employees’ personal time.
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GFC results in stagnant ITC salaries
The ACS 2010 Remuneration Survey finds a 3.3% salary increase overall while 45% of private sector employees received no salary increase.
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Remote contact centre agents to double by 2010
A new survey has found that the number of contact centre agents working remotely or from home will double over the next two years.
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New software predicts emergency room patient load
New software developed by a group of hospitals and researchers will allow hospitals to predict the numbers and needs of patients presenting at emergency rooms ahead of time.
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Gold for Australia at programming olympiad
Four Australian high school students have won gold, silver and bronze in an international computer programming competition.
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Business community embraces National ICT Careers Week
The wider business community is embracing the inaugural National ICT Careers week, with more companies outside the ICT sector taking part in the event.
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Recruiters target tech 'immigrants'
Employers are now favouring those who have lived through the digital revolution, rather than those born during or after it.
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ICT Careers Week slated for July/August
The 2008 National ICT Careers Week will run between 28 July and 2 August and will demonstrate the career opportunities available in the ICT industry.
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ICT demand favours permanent staff
Demand for permanent ICT roles has risen while the demand for contract ICT roles has declined, according to Best International Group’s April IT Talent Index.
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Flexible work arrangements
Results from the Survey of Salaries and Remuneration Packaging in the Australian ICT Industry, released by the Australian Information Industry Association (AIIA), reveals that 11% of responding organisations are using flexible work arrangements as an attraction and retention tool.
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AIIA welcomes Coalition voucher scheme
The Australian Information Industry Association (AIIA) has praised the Coalition’s announcement of increased funding for its Work Skills Voucher training. This comes on the heels of a rebuff of both major parties’ ICT policies on Monday.
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Skills shortage brings benefits and balance
Modest salary increases of 5% have been recorded over the last 12 months for the ICT industry.
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IT effort to retain staff
The demand for ICT contractors in Australia continues to rise and this has lead to the national decline in demand for ICT labour experienced in the lead-up to Easter, according to Best International.
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More ICT scholarships inbound
Scholarships for the IT industry totalling a value of $250,000 will be available at the beginning of the coming academic year, it was announced last week.
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ACMA investigates telemarketing troublemaker
The Australia Communications and Media Authority (ACMA) has launched its first investigation into a breach of the Do Not Call Register Act 2006. Telemarketer Lifestyle Dynamics has continued to be the subject of complaints despite repeated warnings from ACMA.
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Voting called for Google’s Doodle
Google Australia has called for the public to vote in its national Doodle 4 Google ‘My Australia’ competition.
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Deloitte and Forensic Data to merge
Deloitte has announced a merger with Australian company Forensic Data, a move which will effectively double the size of Deloitte’s Computer Forensic and Electronic Discovery group.
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ICT apprenticeships welcome, but more is needed
Australian Computer Society president, Kumar Parakala, says the Federal Government’s announcement of a $15 million ICT apprenticeship program is a welcome initiative, but more needs to be done.
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Formation of technology group
IT veteran Peter Kazacos recently announced the formation of Paradigm Technology Group, a wholly-owned subsidiary of PK Business Advantage. Paradigm’s mission is to represent exclusive, innovative IT solutions that will be backed by PKBA’s national delivery and support capacity. The new venture will place special emphasis on solutions that incorporate best-of-breed Australian technologies.
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Collaboration to raise the bar on student accreditation
TAFE NSW now offers Nortel’s Technology Solutions Academy courseware as part of its 2008 curriculum.
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ACS ushers in new president
The Australian Computer Society (ACS) has elected Kumar Parakala as its new national president following a meeting of the ACS Council.
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Contract position demand increase surpasses permanent
For the first time since July 2006, the increase of IT contract positions in Australia has overtaken the increase for the demand for permanent roles according to Best International’s monthly IT Talent Index.
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Tech organisation awards open
Nominations for the 2007 Deloitte Technology Fast 50 are now open. Interested organisations have until the end of September to nominate and enter the program.
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Graduates missing out on careers in IT
Australians looking to get into the burgeoning IT industry are missing out on thousands of dollars in salary earnings. Too many students are caught studying year-long degrees and diplomas that fall short of adequately covering the skills and qualifications that employers are demanding in the current market.
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IT executives want better IT security education
Half of IT operators in small businesses believe that employees with a better knowledge of security issues would help improve network security, while one quarter say that even management should be more aware of security issues and threats.
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ITC labour demand at all-time high
The demand for information technology and communications (ITC) labour skills in Australia has been at an all-time high.
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Vanco thrives in Asia-Pacific
Virtual network operator Vanco has established a three-year contract with logistics company Agility to provide network services across Australia, New Zealand and Papua New Guinea.
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IT training program for 2008
Dimension Data Learning Solutions (DDLS) has revealed plans to offer $1.5 million of training in Australia as part of its SpecIT program in 2008.
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IT skills shortage drives Australian pay increase
Australia is now the top 10 highest paying country for information technology (IT) managers in the world, thanks to the recent skills crisis, according to human resources company Mercer.
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Recognition of women in the ICT industry
The inaugural ‘Million Dollar Babes’ award has been announced, honouring six of the ICT industry’s most dynamic business women. The program recognises women in IT who run multimillion dollar technology businesses.
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Australian ISP to roll out VDSL2
Internet service provider EFTel today announced it will soon offer VDSL2, a form of broadband faster than any DSL currently available on the Australian market. According to the company, it is the first in Australia to offer the technology.
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Facebook sees corporate adoption
Bucking the trend of banning social networking in the workplace, Serena Software, a corporate software supplier with offices around the globe, has begun using Facebook as its corporate intranet.
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Skills shortage tackled with in-house apprentice program
Emerson Network Power has launched its own in-house apprentice program in Australia to overcome the lack of skills in its core business areas.
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ICT educators form council
Leading Australian ICT academics met last week to form the Council of Deans of ICT Education, intended to represent ICT education with a single voice. The move has since been lauded by industry spokesperson Sheryle Moon.
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World Cup could hit productivity for six
Staff productivity will nosedive during the eight weeks of the Cricket World Cup, predicts Marshal’s Threat Research and Content Engineering (TRACE) Team, costing Australian businesses up to $371 million in lost productivity.
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President of NICTIA elected
Communications Alliance CEO Anne Hurley has been elected as president of the National ICT Industry Alliance (NICTIA) for 2008.
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Vanco team to embark on 'ice trials' - UPDATED
UPDATE: The team has successfully broadcast media from the trial! See below for images, audio and video.
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VP appointed
RSA has announced the appointment of Geoff Haydon as vice-president of sales for the Asia-Pacific region.
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Growing support for employees working off-site
Remote or home workers are becoming an integral part of a company’s workforce, according to a survey of 224 Australian and New Zealand managers. However, concerns about the impact of the remote workforce on effective team building, productivity and network security remain.
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New messaging service for speech- and hearing-impaired
The Australian Communication Exchange (ACE) has launched a new service to help speech- and hearing-impaired Australians make phone calls. The Internet Relay service allows people to use their PC or internet-enabled device to blend ‘text calls’ with normal voice calls.
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Gartner to CIOs: Prepare for a fall
Analyst firm Gartner has warned Australian CIOs to ignore recent growth in local economies and prepare to deal with financial challenges in 2008, including escalating personnel costs and skills shortages.
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Branch managers appointed in NSW and ACT
An IT contracting and recruitment company appointed managers for NSW and ACT branches this week.
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ICT industry called to donate
Community Information Strategies Australia (CISA) has called on Australian hardware and software companies to donate products to its DonorTec program, which distributes donated items to other charities.
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DirAP 2009–2010 to examine education in ICT
The 2009–2010 issue of Digital Review of Asia Pacific (DirAP) will focus on the key issue of education in ICT.
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SMBs eschew web marketing
Many Australian small and medium businesses (SMBs) do not have websites and are confused about what it takes to develop one, according to a recent Galaxy Research study.
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Children battle with Lego robots
School students convened on Macquarie University on Sunday to pit robotic inventions against one another in the inaugural For Inspiration and Recognition of Science and Technology (FIRST) Lego League Challenge.
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File hoarding drives workplace stress
The inability of employees to find important files is a significant workplace stressor, a new study has claimed.
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ACS to host IFIP World Computer Congress 2010
The Australian Computer Society (ACS) has won the bid to host the International Federation for Information Processing (IFIP) World Computer Congress in Brisbane in September 2010.
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ICT must consider workplace health, says AIIA
The Australian ICT industry must refocus its efforts on establishing and maintaining healthy workplaces, according to Australian Information Industry Association CEO Sheryle Moon.
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ICT skills crisis will wound country's economy, says ACS
The current Australian ICT skills crisis will cause the country’s economy to be left behind while ICT booms around the rest of the globe, according to Australian Computer Society (ACS) president Kumar Parakala.
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Sun exec exits
Sun Microsystems’ ANZ managing director, Jim Hassell, has announced his plans to leave the company at the end of 2007.
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One third of large companies employ personnel to read employee email
A recent email security survey by Proofpoint has found that one-third of large companies hire staff to read or analyse the contents of outbound email. The study also found that one-fifth of outbound email posed a risk to the companies.
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The world's most innovative countries
Finland, Ireland, Sweden, Switzerland and the US are among the countries ranked the highest in terms of global innovation capability, according to Forrester Research.
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Microsoft wins best employer award
Microsoft Australia and New Zealand has been awarded a ‘Best Employer’ award.
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eLearning system for Macquarie University
Macquarie University enjoys a strong national and international reputation, having been selected by the marketing profession as a 'superbrand.'
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Travel agency improves customer relations
The travel service agency travel.com.au offers holidays, hotels, flights, travel insurance and car hire, and also operates in the niche-markets of ski, cruise, corporate, family and adventure travel.
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